By how100
Help Desk Support positions can offer a very good starting salary and be a stepping stone to great opportunities within companies. The salary range for a Help Desk Support position starts at $35,000 and goes to $60,000, or higher. In addition, most companies offer an annual bonus of $1,000 for this position. Both the salary and bonus are impacted by many factors including location of the office, your qualifications and your experience. This article lays out the key steps you need to take in order to land an Help Desk Support position with a great company at a great salary.- support desk software
Instructions1. Your resume will need to show that you have the following experience...
- 0-2 years of experience in the field or in a related area
- Experience work with computers and networks
- Experience working with software and operating systems (e.g. Windows, Unix, Microsoft Office)
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2. Your resume will need to show that you have the following skills...- Problem Solving Skills
- Communication and Interpersonal Skills
- Customer Service Skills
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3. You will need to show that you also have the following education...- An associate's degree with a technical focus
- Higher paying positions will require a Bachelor's degree in computer science
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4. Join the 2 largest professional organizations in the industry you are interested working in. Go to the meeting held by these organizations, it will be a great networking opportunity. In addition, many organizations have private job posting boards with opportunities from the top companies in the industry.- support desk software
5. When you respond to a job posting, always include a cover letter. Most people do not include them anymore, so this will help you stand out. (Hint: send your resume to the companies that belong to the professional organizations you joined in step 4)- support desk software
6. Leverage any contacts you have at company. You'll stand a much better chance of getting an interview if you are referred by an existing employee.- support desk software
7. If you are interested in getting a Help Desk Support position at a company that does not have any opening, you should consider offering your services for free. In a free internship you'll get the great opportunity to demonstrate the value you can provide and to build personal relationships with people in the company. Contact the company's HR department to see if they are open to this type of arrangement.- support desk software
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